Deposits, Balance Due and Cancellations:

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All hourly and pick up and drop off reservations: will be charged a $100.00 NON-REFUNDABLE deposit to secure the reservation. If you cancel you will forfeit the $100.00 deposit as long as we haven’t taken any additional deposit or payment in full. If you have paid more than the $100.00 deposit, then the following will be applied:

 

The balance for the prearranged time of this contracted reservation must be paid in full prior to this agreement. If (You) the Client must cancel your reservation with us, and we haven't processed your credit card for a deposit or the total reservation amount then there will be no cancellation fee billed as long as the vehicle assigned to this reservation hasn't been dispatched as per this contracted reservation date and time. 

 

If we have collected a deposit in addition to the $100.00 non-refundable deposit and you cancel 8 days or more prior to reservation date, then you will be refunded 50% of deposit excluding the initial $100.00 deposit to secure this contracted reservation. If (You) the Client cancel 7 days or less, then you forfeit your entire deposit. If we have billed your credit card, the total amount due on the reservation and (You) the Client cancel 48 hours or more to the reservation you will be refunded 50% of the total bill excluding the initial $100.00 deposit. If you cancel 47 hours or less, then no refund will be issued.

 

 All airport reservations: will require a $50.00 NON-REFUNDABLE deposit to secure the reservation. If you cancel due to the airline canceling your flight and you cancel with us less than 12 hours, we will issue a credit to carry over to your rescheduled flight. If you do not reschedule and use the credit, then any deposit or full payment made towards this contracted reservation will not be refunded.  No refund will be given if we have already dispatched your vehicle and you cancel or no show as stated below.

 

If you are an account holder and cancel this reservation you will adhere to the same policy stated above. In addition to you if you have a scheduled pick up date and time as per this contract and you cancel less than 12 hours you will be subjected to the full amount due and will be invoiced and billed in accordance to 100% of the total due on this reservation. For all account holders we will need a credit card on file no exceptions. We will also need a signature on file as well.

 

Deposits & Refunds: $500.00 or less will require 20% deposit based on the total reservation amount and on $501.00 or more will require 50% deposit based on the total reservation amount with the remaining balance to be paid in full 8 days prior to the reservation date or at minimum of 48 hours prior to the scheduled reservation date and adhere to cancellation policy above. Please allow up to 15 business days for any refunds to be refunded to your credit card or if by check up to 30 days for refund to be issued.

 

No Show or Cancellation: If we show up and (You) the Client are a "No Show" or " A Cancel upon Arrival" reservation at the airport or any Pre-arranged pick up location and (You) the Client haven't contacted us prior to our vehicles being dispatched then (You) the Client will be billed the entire amount of the contracted reservation plus any additional wait time, tolls or parking fees.